Debt settlement is a negotiation. Instead of paying the full balance a creditor claims you owe, you offer to pay a smaller amount — usually in one lump sum or over a short series of payments — in exchange for the debt being considered resolved. Creditors and debt buyers often accept less than the full balance because collecting through the courts takes time and money, and a settlement gets them paid sooner with certainty.
The process works through back-and-forth offers. You propose an amount, the other side accepts, rejects, or comes back with a counteroffer, and this continues until you either reach an agreement or decide to stop negotiating. Nothing is binding until both sides agree to terms in writing.
When you click "submit," we send your offer or counteroffer by email to the opposing attorney at the contact information you provided. Their response comes back to you here in real time if they choose to reply.
Response times vary from company to company. We can't guarantee a reply — the recipient may ignore the email, and the opposing party is under no obligation to respond to a settlement offer. If you don't hear back, that isn't a reflection on your offer, and you can follow up or adjust your terms later.